{"xsrfToken":"5f97405d0c971747ec6b5401491a11f06197c717_lout","branding":{"id":"1","key":"cs","name":"Performica Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/31225f88-bc90-4d34-bb10-8e115ea57dc2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTI4OTlkOS1mOTFlLTQwODUtOWE1Mi1kZTA1NDkyZjQzNGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMxMjI1Zjg4LWJjOTAtNGQzNC1iYjEwLThlMTE1ZWE1N2RjMiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzExMDcsIm5iZiI6MTczMjE3MDUwN30.Ym-fQxPVLOam75sJQmAX7F4DbYcxRXAeSIB5ViUVPDE&client=7a2899d9-f91e-4085-9a52-de05492f434d&mode=fit","logoId":"31225f88-bc90-4d34-bb10-8e115ea57dc2","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Performica Help Center","sharedPortalName":"Performica Help Center","userInitialAnnouncementHeader":"Getting Started with the Performica Help Center","userInitialAnnouncementMessageWiki":"<p>This space contains the <a href=\"https://performica.atlassian.net/servicedesk/customer/kb/view/3735553\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Performica Knowledge Base</a> and opportunities to raise requests with the Performica support team. To get started, use the search bar above to find knowledge base articles. <a href=\"https://performica.atlassian.net/servicedesk/customer/kb/view/3735553\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to dive in!</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Performica Help Center","sharedPortalName":"Performica Help Center","announcementHeader":"Getting Started with the Performica Help Center","announcementMessage":"This space contains the [Performica Knowledge Base|https://performica.atlassian.net/servicedesk/customer/kb/view/3735553] and opportunities to raise requests with the Performica support team. To get started, use the search bar above to find knowledge base articles. [Click here to dive in!|https://performica.atlassian.net/servicedesk/customer/kb/view/3735553]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#48058c","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"cs","projectId":10012,"serviceDeskId":1,"name":"Performica Support","description":"<p>You can raise a request for Performica Support here or search the <a href=\"https://performica.atlassian.net/servicedesk/customer/kb/view/3735553\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Knowledge Base</a>.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"17","name":"Customer Integration","descriptionHtml":"","callToAction":"Customer Integration","introHtml":"<p>Integration items</p>","icon":10507,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about your subscription or billing.</p>","icon":10536,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"19","name":"Privacy Concerns","descriptionHtml":"","callToAction":"Privacy Concerns","introHtml":"<p>Choose this if you have a question about Privacy at Performica.</p>","icon":10506,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help using, configuring, or troubleshooting Performica? We can help!</p>","icon":10520,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"18","name":"Open Discussion","descriptionHtml":"","callToAction":"Open Discussion","introHtml":"<p>Issues that need internal discussion</p>","icon":10480,"iconUrl":"https://performica.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,7,8,19,2,17,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a79eea75-0c40-3fcd-ad2d-5434347c1edb","appLinkName":"System Confluence","appLinkUrl":"https://performica.atlassian.net/wiki","spaceKey":"CS","spaceName":"Customer Support","spaceUrl":"https://performica.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":1,"kbLinkDomainURLs":["https://performica.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"Welcome to Performica's Knowledge Base and Support Center","userLanguageMessageWiki":"<p>This portal provides the <a href=\"https://performica.atlassian.net/servicedesk/customer/kb/view/3735553\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Performica Knowledge Base</a> and supports creation of requests for the Performica Team.</p>","defaultLanguageHeader":"Welcome to Performica's Knowledge Base and Support Center","defaultLanguageMessage":"This portal provides the [Performica Knowledge Base|https://performica.atlassian.net/servicedesk/customer/kb/view/3735553] and supports creation of requests for the Performica Team.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTI4OTlkOS1mOTFlLTQwODUtOWE1Mi1kZTA1NDkyZjQzNGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzE3MDcsIm5iZiI6MTczMjE3MDUwN30.oUMvY2wt272lMB8vKukWZzMAO3rZFPjJ66fZmqXY1YU","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"7a2899d9-f91e-4085-9a52-de05492f434d","tokenDurationInMins":20}},"kbPage":{"id":196613,"title":"Performica Overview","url":"https://performica.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/196613","space":{"key":"CS","name":"Performica Knowledge Base","id":98306},"serviceDeskIds":[1],"appLinkId":"a79eea75-0c40-3fcd-ad2d-5434347c1edb","idInString":"196613","projects":[{"projectId":10012,"serviceDeskId":1,"portalId":1}]}}